Frequently Asked Questions
I’ve read the eligibility requirements on the website. Where can I find the detailed rules?
The detailed rules are included with the online submission form. Please read them; there is no commitment to submit a work at this step.
If you have any questions not addressed in the rules or the FAQ, write to email@example.com. We will respond within five business days.
My work was produced before June 1, 2017. Is it still possible to submit it?
If your work was produced between January 1, 2017 and June 1, 2017, please write to firstname.lastname@example.org to request a decision on whether it can be submitted.
If your work was produced before January 1, 2017, it is not eligible.
My work will not be finished before the end of the submission period (May 31, 2018). Can I still submit it?
Yes, as long as it meets the requirements specified in the rules:
• Rough cuts are accepted, as long as a copy of the completed work is sent to the festival by July 15, 2018.
My work is currently available online. Can I still submit it?
No. Please refer to the following section of the rules: Selected films and interactive works must grant the RIDM the Quebec premiere, meaning they cannot be broadcast, webcast or screened in Quebec before being shown at the RIDM.
If, however, you are prepared to commit to making the film/interactive work unavailable if selected, write to us at email@example.com to obtain authorization to submit.
The submission deadline has passed (May 31, 2018). Can I still submit my work?
Please note that all submissions after the deadline of May 31, 2018, require prior authorization. To request authorization, please write to firstname.lastname@example.org.
Can I send you a screener link without completing the submission form?
No. Works submitted by any means other than the submission form will not be entered in our database and therefore cannot be considered. Similarly, links to trailers or excerpts will not be considered.
I did not include a screener link in my form because my work is not ready. Will my submission still be considered?
No. Starting from the day you submit your form, you have two weeks to send us a link to a screener of your work. If we do not receive either item within two weeks, your registration will be cancelled automatically. Links have to be sent to email@example.com.
Please note that you can send us a working version, but the final version must be received no later than July 15, 2018.
I have not received a confirmation email. How can I confirm that my work was submitted?
The confirmation email was sent to the address entered in the “Main Contact” section of the form. To obtain a copy, write to firstname.lastname@example.org, indicating your Zone Festival submission number.
How do I get a receipt for my registration fee?
To obtain a receipt, write to email@example.com, indicating your Zone Festival submission number.
I want to make a change to my form. How do I proceed?
Your Zone Festival submission number allows you to make changes at any time before submitting your form. After submission, write to firstname.lastname@example.org, indicating your Zone Festival submission number.
Payments and waivers
Do you provide submission fee waivers?
No. However, if you believe your situation justifies a waiver, write to us at email@example.com. Please note that we do not provide fee exemptions for students. Requests are reviewed on a case-by-case basis.
I am a student or an independent filmmaker. Can I request that my submission fee be waived?
No. We have implemented a time-based discount favourable to those on tight budgets. We therefore encourage you to submit your work during the early-bird period (before March 15, 2018).
I do not wish/am unable to use PayPal. What should I do?
For Canadian submissions, please send us a cheque (see the section of the rules on payment methods).
For submissions from outside Canada, payments must be made via PayPal. Please note that you do not need to have a PayPal account in order to make this payment. The service is only used as a payment platform.
If PayPal is not available in your country, please write to us at firstname.lastname@example.org.