Frequently Asked Questions - 25 years
When is the Festival being held?
The festival returns to its regular format. Each documentary in the program will be shown twice in theatres, from November 17 to 27.
Forum RIDM will be held from Nov. 19th to Nov. 23rd.
- All the films of our Programming will be screened in theatres during the Festival.
- There are also free activities at the Cinémathèque québecoise.
- There is no online viewing platform this year.
For more information and to reserve your spot, consult :
What are the Festival venues?
Yes! all our documentaries will be shown in the following cinemas:
- Cinémathèque québécoise
- RIDM General Quarters
- Salle CRAVE
- Salle Fernand-Séguin
- Cinema Imperial
- Cinema du Parc
- Cinema du Musée
- Cineplex Odeon Quartier Latin
A ticket office is located in each room and always opens 1 hour before the first session of the day and closes 30 minutes after the beginning of the last session.
How do I buy tickets for the festival?
Starting October 26th at 10am (EDT), you will be able to purchase tickets for the festival directly on our website. We strongly recommend that you reserve your tickets in advance. You can find tickets directly on the film cards by going to the schedule or to the films from A to Z.
During the festival, in addition to online sales, box offices will be located in theatres and will open one hour before the first screening in that theatre and close 30 minutes after the start of the last screening.
What is the refund policy?
No exchanges or refunds. All items are final sale and non-exchangeable.
Are there passports for the festival this year?
Yes, to view the details of this item and to purchase it, go to the ticketing page.
Can I share my passport with a friend?
No, the passport is personal and non-transferable.
I bought a passport, do I have to exchange it for $0 tickets for every movie I want to see?
No. There are no further booking steps to take once the passport has been purchased. Simply show up at the cinema. (We do not provide $0 tickets for specific screenings to passport holders.)
I bought a book of 5 tickets. Can I go directly to the screening room and use it?
No. The booklet of 5 tickets is a promotional code that must be redeemed for real tickets in advance in order to gain access. For information visit the Ticketing page.
I bought a book of 5 tickets, do I have to redeem for all 5 sessions at the same time?
No, you can redeem at once, twice, three, four or five times. The only restriction of the promotional code is that it is only valid 5 times for the regular sessions.
Code of Conduct
The RIDM and Forum RIDM are committed to presenting and reflecting upon diverse and stimulating perspectives on the world, through reality-based cinema. The two organizations provide spaces for discussion, learning and debate, in a spirit of respect, inclusiveness and empathy.
The RIDM and Forum RIDM reserve the right to withdraw the accreditation or access to our online platforms from anyone who engages in harassment, discrimination, intimidation, violence or related behaviours. They also reserve the right to deny access to their venues and events and to remove the discriminatory messages from our social networks without notice or refund.
You may consult our Festival Code of Conduct here.
RIDM is committed to providing a safe environment. Hygiene, cleaning and disinfection measures for RIDM events comply with the measures recommended by the Ministère de la Santé et des Services sociaux du Québec.
We ask you not to come to the event if you have symptoms of COVID 19 (cough, fever, breathing difficulties, extreme fatigue, etc). Please wear a mask if you've had a recent infection (less than 10 days ago).
Please contact the box office (email@example.com) if you are unable to attend a session because you have COVID symptoms.
There will be several hand washing stations available on site.