Montreal International Documentary Festival

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RIDM 12 Nov. - 02 Dec. 2020

Forum RIDM 12 - 19 Nov. 2020

FAQ Forum

F.A.Q Forum

GENERAL INFORMATION

 

Please note: We may take a screen capture of the activity for archive and communication purposes. If you do not want to be photographed this way, please turn off your camera.

 

WHERE IS TAKING PLACE THE FORUM RIDM CONNECTED? 

All activities are taking place online on our platform. Watch our explainer video linked below.

The One-on-One is taking place online on Whereby from November 12 to 13, 2020. Participants will receive their planning by email.

 

WHAT ARE THE DATES OF THE FORUM?

The Forum will take place online from November 12-19, 2020.

The platform will remain accessible to view certain contents until November 22nd. 

 

PURCHASING AN ACCREDITATION

To purchase an accreditation, please visit the Forum RIDM Accreditations page.

Registration for the One-on-One is closed. 

 

DOES MY ACCREDITATION TO THE FORUM INCLUDE ACCESS TO THE ONLINE FILM VIEWING PLATFORM?

No, unless you purchased the RIDM + All Access Forum accreditation.

 

PRICING

FORUM ACCREDITATION : 70$ + tax STILL ON SALE

If you have a promotional code, please insert it in the Inscription Form in the appropriate field. For more information, please contact the organization of which you are a member or who provided you with the code (ARRQ / Documentary Organization of Canada DOC/ Main Film / Spira / XN Québec / FCTMN / Diversité artistique Montréal (DAM) / Black on Black Films / Doc Québec / Conseil québécois des arts médiatiques (CQAM)).

For the details of what's included in the accreditation, please visit the Forum RIDM Accreditations page.

 

HOW DO I ACCESS THE LIST OF PARTICIPANTS?

Go to the page RIDM> Community and enter your email and the access code you received after submitting your inscription form.

 

HOW CAN I CONTACT THE OTHER PARTICIPANTS?

If you have an "All Access" accreditation with the One-on-One option, you should have received a code by email to access the online community. Head over to this page to access information and contacts of the other participants.

 

I FORGOT MY PASSWORD

Contact support@ridm.ca with the mention "Lost my Community password" in the subject of the email.

 

CANCELLATION POLICY

Cancelling your accreditation is possible until October 19, for a 50% refund. No refunds will be possible after this date.

 

CUSTOMER SUPPORT

The opening hours for Customer Support are the following:

- From Oct 21st to Nov 11th : 9AM to 5PM
- From Nov 12th to Nov 19th : 8:30AM to 9PM
- From Nov 20th to Dec 2nd : 9AM to 9PM

For any issues with:
Your subcription, passport or accréditation: billetterie@ridm.ca
A tehcnical problem: support@ridm.ca
Or call (438) 408-RIDM (7436) during opening hours.

 

PLATFORM FORUM RIDM CONNECTED

 

HOW DO I JOIN THE FORUM EVENTS ONLINE?

To find the full schedule and register for the various activities, please go to the Forum RIDM Connecté platform.

1. Your link to the platform is indicated in your ticket, received by email.

2. Your personal access code is the barcode on the left side of your ticket.

Once on the platform, you may build your own personal schedule by reserving your spot to the desired activities.

 

WHEN CAN I REGISTER FOR ACTIVITIES WITH LIMITED PLACES (EXPERT ROUNDTABLES + FUNDS)?

48 hours before the beginning of the activity:

Funds - Saturday, November 14 starting at 8 am

Experts - Tuesday, November 17 from 8 am

 

WHAT IS THE PERIOD OF AVAILABILITY FOR THE ACTIVITIES?

The platform will be available until November 22 to access the replay of certain activities.

 

THE EXPLAINER VIDEO OF THE PLATFORM FORUM RIDM CONNECTED

 

Plateforme du Forum Connecté from RIDM on Vimeo.

 

00:10 - How to access the Forum RIDM platform

00:35 - How to register for activities and build a personalised agenda

01:35 - How to use your personalised agenda

2:23 - How to unsubscribe from an activity

2:38 - How to sign up for new activities

 

 

 

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